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Pre-sale Service

 Understand the demand: We have in-depth communication with customers to understand their specific needs, including materials, specifications, quantities, uses and so on.

 Provide professional consulting: According to the customer's needs, we provide personalised customised solutions, including design drawings, material selection, process, etc., to ensure that the product meets the customer's use requirements and expectations.

Provide samples: After customers determine their needs, we can provide samples for customers' reference and testing to ensure that the selected products meet their actual needs.

Signing contract: After both parties reach an agreement, we sign a formal contract with the customer to specify the product specifications, quantity, price, delivery date and other terms.

In-sale Service

 Production progress tracking: During the production process, we regularly report the production progress to customers to ensure that customers understand the production of products.

 Quality control: We strictly follow the national and industrial standards for production to ensure that the quality of the products meets the requirements of customers. At the same time, we also carry out strict inspection and control of each link to ensure the stability and reliability of product quality.

Guarantee of delivery date: We will produce and ship the products according to the delivery date agreed in the contract to ensure that the products reach the customers on time. If the delivery date is delayed due to force majeure factors, we will promptly communicate with the customer and negotiate a solution.

After-sales Service

 Quality Assurance: We need to provide customers with quality assurance to ensure that the product will not have quality problems in the process of use. If customers encounter problems in the process of use, timely processing and resolution.

 Technical support: For some special-purpose products, we provide customers with technical support, including guidance on the use of methods, troubleshooting and so on. In the process of technical support, patiently answer customers' questions to ensure that customers can fully understand and master the use of the product skills.

After-sales tracking: In order to continuously improve customer satisfaction and product quality, regular after-sales tracking to understand the customer's use of the product and feedback. In the tracking process, timely handling of customer feedback and suggestions, in order to continuously improve the quality of products and services.

OEM Service

We can customise all kinds of non-standard screws and hardware, and our services cover a wide range of aspects from material selection, size customisation, surface treatment to performance testing. We have a wide range of high-quality raw materials, such as stainless steel, carbon steel, alloy steel, etc. We can choose the most suitable material according to customers' needs. In addition, we offer customised fasteners in a wide range of sizes and shapes, from miniature to large, simple to complex, to ensure that each product perfectly meets the needs of the project.
In terms of surface treatment, we offer a wide range of treatments including galvanised, sprayed and oxidised to improve the corrosion resistance, aesthetics and longevity of our products. We also offer rigorous performance testing to ensure that every product that leaves our factory meets or exceeds our customers' quality standards.
Our customised services are designed to provide customers with the highest quality fastener solutions to ensure that each of their projects runs safely, stably and efficiently.

1
Demand Communication
We will have an in-depth demand communication with customers to understand their specific requirements for fasteners, including material, size, performance and other needs.
2
Programme Design
According to the customer's needs, we will develop a detailed customised plan, including material selection, size design, surface treatment and other aspects. We will confirm with the customer to ensure that the programme meets the customer's expectations.
3
Sample Making
After the programme is confirmed, we will make samples for customers' reference. Customers can inspect and test the samples to ensure the products meet the requirements.
4
Mass Production
After the samples are confirmed, we will start mass production. We will strictly control every step in the production process to ensure that every fastener that leaves the factory meets or exceeds the customer's quality standards.​​​​​​​
5
Quality Inspection and Packaging
We will carry out strict quality inspection on the produced fasteners to ensure that every product meets the customer's requirements. Then, we will carry out professional packaging to ensure that the products are not damaged during transport.​​​​​​​
6
Delivery and After-sales Service
We will ship the products according to customers' requirements and provide perfect after-sales service. If there is any problem in the process of using, our technical team will respond in time and provide solutions.

About Us

Guangdong Taiyuanfeng Metal Products Co., Ltd. (formerly Dongguan Taifeng Metal Products Co., Ltd.) was founded in 2001.

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Contact Us

 South of XingPing fourth road and East of ChiCheng fourth road, Zhuhai Industrial Transfer Industrail Park Yangdong District, Yangjiang City, Guangdong Province, China
 : info@tfscrew.com
/  : +86-13802378045
 : +86-769-22239617

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